Striving to close digital literacy gaps within our older adult community
Through engagement, we can ensure that our senior community is not marginalized in connecting to our digital world.
About LevelUp Senior Tech Bridge
Our Mission
The mission of LevelUp Senior Tech Bridge is to provide free to low-cost IT services and ongoing education to older adults, individuals with disabilities, and marginalized communities in Colorado. By addressing the digital literacy gap within these communities, we aim to reduce self-isolation and combat depression. We promote lifelong learning and emphasize the importance of connecting with family, friends, support groups, and essential services. Our services include setting up and maintaining cell phones, televisions, computers, and other connected devices that support functional living and communication. Our efforts are currently concentrated in Boulder County, and we envision expanding to other counties in Colorado.
The Vision
To educate users through the problem-solving process and increase digital literacy. This educational process is designed with you in mind, opening the possibility of introducing newer technological options to facilitate an updated and more robust user experience. LevelUp Senior Tech Bridge can address most issues in 30 to 60 minutes, including workspace and interface evaluation with possible upgrades to enable ease of use.
Support for Computers Tablets - Phones - TV's Bluetooth Devices - Picture Frames - Printers
- Ensure that Google Assistant, Siri, and Alexa are turned on and working to ensure personal safety during emergencies.
- Education on Cyber Crime, Fraud, Hacking, and recovery / verifying that all devices have Anti-Virus software installed and enabled (only 20% of clients I see have anti-virus software installed on their cell phones )
- Technical Support - In-home and remote for applications, software, and hardware to address and resolve 99% of issues
- Empart Basic Essential Digital Literacy through Continuing Education to benefit from the recognized benefits of feeling connected to family, friends and groups
- Discussing the creation of backups on the cloud / iCloud or with thumb drives
- Workspace assessment: People with disabilities can benefit from Adaptive Technologies; there are mouse options for people who have suffered strokes, etc.
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