LevelUp Senior Tech Bridge is a 501(c)(3) nonprofit organization deeply committed to offering Free Essential IT/Technical Support and basic digital literacy education to older adults, any persons with disabilities, and all disenfranchised communities in Boulder County.
The Vision is to educate users through the problem-solving process and increase digital literacy. This educational process is designed with you in mind, opening the possibility of introducing newer technological options to facilitate an updated and more robust user experience. LSTB can address most issues in 30 to 60 minutes, including workspace and interface evaluation with possible upgrades to enable ease of use. Over time, we hope to be able to scale this program up to include the counties surrounding Boulder, Colorado.
With great enthusiasm, I present LevelUp Senior Tech Bridge's unique services to the senior, disabled, and disenfranchised communities of Boulder County. Our distinct offering, potentially collaborating with Imagine Colorado, perfectly aligns with our mission and vision statements. It promises significant benefits for the communities we are dedicated to serving.
The birth of LevelUp Senior Tech Bridge is deeply rooted in my journey and a strong desire to give back to the community I've been a part of since 1977. The idea took shape in 2023 when I began offering free tech support to my mom's neighbors as she lived at Golden West Senior Living Center in Boulder, Colorado. This was when I came to appreciate the community's digital and technical needs, which inspired me to start a non-profit organization to address those needs throughout Boulder County. My dedication to this cause is unwavering, and I am committed to making a difference in the lives of our community members.
A wealth of experience and expertise marks my journey. In 1991, I completed my certification at the Boulder School of Massage Therapy. While studying at Colorado Mountain College in Steamboat Springs in 1995, I volunteered as a bowling coach for Special Olympics and contributed to fundraising efforts for United Way. After practicing massage therapy for ten years, I transitioned to providing technical support for the Windows operating system environment at Mijenix. Within two years, I progressed from the shipping department to the role of Lead Technical Support Engineer. As part of my responsibilities, I oversaw a team of 7 support engineers, addressing software functionality queries and restoring PC systems following catastrophic failures. Four years later, OnTrack Data International acquired the company, broadening our portfolio with antivirus and complex hard drive management and restoration solutions, thus expanding the depth of expertise required to support the platform.
My journey led me to Kornax Enterprises, a small company based in Lyons, Colorado. Here, I was responsible for updating the workflow model and implementing technology and computer system upgrades better to manage the inventory of 1,200 unique alternative health products. I eventually moved to Oregon and continued my work remotely.
In 2006, while living in Oregon before moving back to Colorado in 2011, I was introduced to Harmony Event Medicine, a nonprofit that offers Basic Life Support and psychological support services to patrons of multi-day music festivals. After a year of working on the front-facing side, I switched it up to rebuilding and maintaining the organization's website, which I still manage today. This experience introduced me to the challenges of working with an all-volunteer and frequently changing group of individuals and the volunteer primary stakeholders. This experience further honed my skills and prepared me for the challenges of managing a non-profit organization.
Over five years, I transitioned from a driver and dispatcher of Green Ride Boulder to the General Manager. I oversaw the safe operation of a 24/7 airport transportation company as it grew from 1 passenger a day to an average of 1000 per day. I also researched appropriate software solutions, installed, upgraded, and maintained all office desktop systems, and managed 30 tablets used by drivers for passenger pickup and drop-off. I led training for drivers and dispatchers and managed employee hiring, training, and termination. The company's income grew from hundreds of dollars a month to over a million in yearly sales. My role included liaising with third-party technology vendors in designing a proprietary passenger reservation system, which also functioned as a driver routing application, overseeing payroll, and reporting to state and federal agencies, including CDOT. This growth and success is a testament to our commitment and dedication to serving the community.
Pavel Goldstein ~ Executive Director
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